No, you don’t have to sit a full course to get the ITIL® 4 Foundation certification. If you have prior experience or knowledge in ITIL® 4, you can choose to prepare through self-study or targeted exam preparation (as offered by FTLS). However, you must pass the official ITIL® 4 Foundation exam to earn the certification.

It's important to note that for subsequent ITIL® certifications beyond Foundation (such as Specialist or Practitioner), you must have completed accredited training or official ITIL® 4 e-learning before you can sit the exam. View e-Learning options here >

Yes, Fast Track Learning Solutions is an accredited PeopleCert training organisation.

The FTLS virtual classroom instructor-led training offers an interactive online learning experience, led by an expert instructor who guides participants in real-time, promoting engagement and collaboration.

The FTLS community site is an exclusive online space for customers who have purchased a course or product that includes community access. It offers post-course support from our instructors, specifically for content-related questions as you prepare for your exam. You'll receive an email with instructions to set up your account, and you can access the community anytime via the ‘Communities’ menu on the FTLS website.

For group bookings of 5 or more, we can arrange a private session on a specific date tailored to your needs. Contact us to explore options.

Yes, absolutely! You can join from anywhere—just note that session times are in AEST, courses are delivered in English and payments are in AUD.